If you ordered a downloadable file and you don't see the email for it, please check your spam or junk inbox. Many times they will end up there.
If you still cannot find the email, please send us a help ticket and we can resend the email to you.
In some downloads, we have heard that they say you only have 24 hours to download them. This is NOT correct, you will have 30 days. Rest assured you will get what you paid for.